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Hanger Store Policies

How to Order

You can order through the Hanger Store website, or call us at 1-800-229-4151 / 1-415-550-0105.

Payment Methods

Our Company accepts Visa, MasterCard, Discover and American Express. Debit cards issued by MasterCard or Visa are also accepted. We do not accept CODs or cash payments unless merchandise is picked up in person. Personal/bank checks, wired funds, and money orders are accepted but they may cause a delay in delivery until funds are verified with the issuing bank.

Google Pay is now available.

Domestic Shipping

We provide free shipping for a limited time only within the 48 continental United States. All Promotional items and Custom items are not included.

International Shipping

We currently ship throughout the United States. For other regions, please contact us at 1-800-229-4151 /
1-415-550-0105 or hangerstore@beverlyhangers.com

Order Tracking

We send tracking numbers through our automated e-mail system. This will allow you to track your goods in Customer Login or with the corresponding freight forwarder.

Back Orders

On rare occasions, some items may be out of stock. Most back orders will ship within 7–14 days. Back orders are automatically fulfilled as soon as merchandise becomes available.

Sales Tax

For orders being purchased and shipped to any California, Florida, New Jersey, Tennessee, and Texas address, we collect sales tax which ranges from 6.25% to 9.75%.

Change of Delivery Address

Shipping information can easily be revised as long as your order has not yet been shipped. Please contact us at
1-800-229-4151 / 1-415-550-0105 or hangerstore@beverlyhangers.com

Cancellation Policy

Orders may be canceled anytime before they have been shipped. The only exception would be if a special custom order is already in production. A cancellation number will be assigned upon cancellation of an order. You will need to provide this cancellation number in the event of an order discrepancy.

Return Policies

You may return any product purchased through Hanger Store within thirty(30) days of receipt, provided that the product is unused and repackaged in its original packaging materials. All returns must be approved and assigned a return merchandise authorization number. You may contact us at 1-800-229-4151 / 1-415-550-0105 or hangerstore@beverlyhangers.com to obtain return instructions.

Privacy Statement

Information provided for Hanger Store orders is used only to complete the order. We guarantee that your personally identifiable information is protected and will not be shared with any third party. We have implemented and use Google Display Advertising for Remarketing purposes to advertise online. HangerStore and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website. You can opt-out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager.

Website Analytics

Hanger Store uses a web analytics program to help us improve our understanding of site traffic, visitor behavior, and response to promotional campaigns, as a supplement to our server logs and other methods of traffic and response measurement. This information doesn’t tell us who you are unless you’ve specifically given us personally identifiable information. If you have any questions or concerns about our use of analytics information you may contact us at 1-800-229-4151 / 1-415-550-0105 or hangerstore@beverlyhangers.com.

Legal Notices

This site, any portion of this site, or the products it sells may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not permitted by Hanger Store.